Our privacy policy

Your privacy is important to us. This Privacy Policy outlines how EsimBro (“we,” “us,” or “our”) collects, uses, and protects any information that you provide to us when you use the esimbro.com website (“Service”).

1. Information We Collect

We may collect the following types of information:

1.1 Log Data When you visit our website, our servers automatically log standard data provided by your web browser. This may include your computer’s Internet Protocol (IP) address, browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

1.2 Device Data We may also collect data about the device you use to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. The information collected depends on your device’s individual settings and the software you use. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

1.3 Personal Information We may ask for personal information, such as your email address when you use certain features of our Service. You are not required to provide this information, but it may affect your ability to use certain aspects of the Service.

2. How We Use Your Information

We collect and use information about you for the following purposes:

2.1 To provide and improve our Service, including personalizing your experience on our website, processing transactions, and delivering the products or services you request.

2.2 To communicate with you, including responding to your inquiries, providing customer support, and sending you important updates or notifications related to our Service.

2.3 For analytics, market research, and business development, such as analyzing usage patterns, improving our website and services, and understanding our user base.

2.4 For advertising and marketing purposes, including sending you promotional information about our products and services or information about third parties that we believe may be of interest to you. You can opt out of receiving marketing communications at any time.

2.5 To comply with our legal obligations and protect our rights and interests.

3. Sharing Your Personal Information

We may share your personal information with the following parties:

3.1 Service Providers: We may engage trusted third-party service providers to assist us in operating our website, conducting our business, or providing services on our behalf. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or the use of your personal information.

3.3 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests from public authorities (e.g., a court or government agency).

3.4 Your Consent: We may also share your personal information with your consent or at your direction.

4. Data Retention and Security

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, or alteration. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information and how we handle it. These rights include:

5.1 Right to Access: You have the right to request access to the personal information we hold about you and to receive a copy of that information.

5.2 Right to Rectify: If you believe that any personal information we hold about you is inaccurate, incomplete, or outdated, you have the right to request correction or update of that information.

5.3 Right to Erasure: You have the right to request the deletion of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

5.4 Right to Restrict Processing: You have the right to request the restriction of processing of your personal information under certain circumstances, such as when you contest the accuracy of the information or when the processing is unlawful.

5.5 Right to Data Portability: You have the right to request the transfer of your personal information to another party in a structured, commonly used, and machine-readable format.

5.6 Right to Object: You have the right to object to the processing of your personal information in certain situations, such as when we are using your information for direct marketing purposes.

5.7 Right to Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal.

Our website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third parties to understand their data practices.

6. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites or services.

7. Children’s Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information. If you believe we may have collected personal information from a child under the age of 13, please contact us using the contact information provided below.

Cookie Policy

Our Cookie Policy was last updated and posted on January 16, 2024.

This Cookie Policy is designed to give you more information about the Cookies that we use on esimbro.com and our registered sub-domains (“Website”). Our use of the information gathered through Cookies is governed by our Privacy Policy. We encourage you to refer to it for more details on how we use your information.

By using or accessing our Website, you are consenting to esimbro.com use of Cookies as outlined below.

When you use any of our services on our Website, our mobile sites or mobile applications, we may collect information using Cookies. We use this information in order to improve our products and provide you with a more personalized service.

What are cookies?

Cookies are small files of numbers and letters that are stored in a user’s browser when they visit a website, for record-keeping purposes. When a user returns to the website, their browser sends these files back to the website, allowing personalized content to be shown on the user’s screen.

“Session Cookies” are temporary Cookies that remain in the cookie file of your browser until you leave the Website.

“Persistent Cookies” remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie). These cookies are not cleared when the browser is closed. This type of cookie is used to recall user preferences so that every time a site is visited, the user’s preferred settings are automatically provided.

How do we use cookies?

We use cookies for the following purposes:

1. Essential Cookies: These cookies are necessary for the operation of our website. They enable you to navigate our website and use its features, such as accessing secure areas of the site and making transactions. Without these cookies, the website may not function properly.

2. Performance Cookies: These cookies collect information about how visitors use our website, such as the pages they visit most often and any error messages they encounter. This helps us improve the performance and usability of our website.

3. Functionality Cookies: These cookies allow our website to remember choices you make (such as your language preference) and provide enhanced features. They may also be used to provide a more personalized experience on our website.

4. Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an ad and measure the effectiveness of advertising campaigns.

How do I manage my cookie preferences?

Should you decide to prevent cookies from being stored in your browser, please note that you may not be able to use some of the key features on our Website. However, you will still be able to do basic research.

If you would like to monitor or prevent cookies from being set in your browser, you can modify your browser settings to receive notifications whenever cookies are being used or to completely block the storage of cookies. You may also delete cookies that are already stored in your browser. Where you will find these settings will depend on the browser you use. Generally, using your browser’s “Help” section will help you locate these settings.

Consent to the use of cookies:

If cookies are necessary for the use of the Website (functionality), those session cookies do not require your prior consent. Those session cookies will expire after you have left the homepage. Persistent cookies and third-party cookies may require your prior consent to track the choices you made on the Website and your preferences.

More information about cookies

First-party cookies

A first-party cookie is a type of cookie that is set by the site the user is visiting and can only be read by that site.

Third-party cookies

Third-party cookies are set by an organisation that does not own the site that the user is visiting. These are normally cookies set by specialist marketing or analytics organisations.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or the features of our Service. We will post the updated Privacy Policy on this page and indicate the effective date of the revision. We encourage you to review this Privacy Policy regularly to stay informed about how we collect, use, and protect your personal information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected]. We will endeavor to respond to your inquiry within a reasonable timeframe.

Thank you for taking the time to read our Privacy Policy. By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms and conditions.